About PetYellow
We’re a company of animal lovers that help provide a sense of security to Canadian pet parents through our pet insurance, claims, and administration services.
PetYellow has a dedicated local operation in Toronto, Ontario, with an experienced leadership team that provide a wealth of insurance expertise, including pet insurance, product design, pricing, claim assessment and operations.
Our Leadership Team
Our leadership team are firstly experienced business strategists and financial analysts, but more importantly they are pet parents just like you, helping to create fair and accessible insurance options for pets and their people, with a mission to alleviate financial burdens that can arise from being a pet owner.
Lauren Terpening
CEO
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Lauren has over 10 years pet insurance experience in a broad range of functions from claim assessment, dispute resolution, compliance, account management, sales, marketing, underwriting and product and portfolio management. Pet parent to three chihuahuas, Lauren is passionate about building… Read more
Lauren has over 10 years pet insurance experience in a broad range of functions from claim assessment, dispute resolution, compliance, account management, sales, marketing, underwriting and product and portfolio management. Pet parent to three chihuahuas, Lauren is passionate about building products and services that improve the health and welfare of pets and provide peace of mind to the pet parents that care for them.
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Alex Thomas
Director
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Alex has deep senior management experience with a proven record of developing and executing strategy that enables growth in customer and profitability. Alex serves on a number of boards, including as Chairperson of PetSure Services International, Trupanion Australia and as… Read more
Alex has deep senior management experience with a proven record of developing and executing strategy that enables growth in customer and profitability. Alex serves on a number of boards, including as Chairperson of PetSure Services International, Trupanion Australia and as Non-Executive Director at Animal Friends Insurance and PetCulture. Alex is a passionate pet lover and proud pet parent to two Bichon Frise, Ripper and Teddy.
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Jose de Franca
Director
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José has deep experience in defining strategy for sectors such as insurance, telecommunications, health, and outsourced managed services in Sydney, London and Johannesburg where he played a lead role in developing the digital strategy for wearable technology as well as… Read more
José has deep experience in defining strategy for sectors such as insurance, telecommunications, health, and outsourced managed services in Sydney, London and Johannesburg where he played a lead role in developing the digital strategy for wearable technology as well as lead for a New Zealand insurer on new claims modelling. Prior to Bain José held roles with UBS London and Accenture South Africa. José has been a proud pet parent for many years, looking to rescue his next pet from animal rescue.
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Joseph Russell
Director
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Joe joined PetSure as CFO in 2017 and leads a high performing finance team providing capital and financial management, reporting and business intelligence, commercial partnerships and decision support to the CEO and board. Joe has more than 25 years’ industry… Read more
Joe joined PetSure as CFO in 2017 and leads a high performing finance team providing capital and financial management, reporting and business intelligence, commercial partnerships and decision support to the CEO and board. Joe has more than 25 years’ industry experience, starting in the UK with KPMG, where he gained extensive proficiency in audit, assurance and advice. He’s held senior finance roles locally and abroad, most notably with the Hollard Insurance Company where he was CFO of Hollard Business Partners and subsequently the Group Head of Capital. Joe is a proud pet parent to Coco, a Boston Terrier.
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